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In the spirit of creating a fun environment and building on our existing network, we will pay a referral (or finders) fee to anyone who refers a candidate for a specific position and that candidate is ultimately placed by NCompass.
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We are always looking for new business and emerging Medical Device companies that need assistance building out their teams. If you know of any companies that are currently hiring or any hiring managers that are having trouble finding top notch talent please contact us so we help! We are offering substantial finder’s fees for any new jobs that are referred to us that result in either new client contracts or closed business.
Please contact Dan or David for specifics.
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Clinical Field Specialist
| PostId | 20292628-76f2-4bbf-9db9-e100635945ee |
| Posted Date: | 6/2/2010 |
| Job Category: | Clinical - Pre Clinical |
| Salary Range: | DOE |
| Location: | Bay Area (South Bay) |
| Description: | Position Title: Clinical Field Specialist Reports To: Sr. Clinical Field Specialist Location: South Bay Company: Public General Summary: Provide pre-sale and post-sale customer education and clinical support of company products and their applications. Have total familiarity with the Device GMP Regulations and the companies' Quality Systems requirements and assures that these are followed. Essential Functions: " Provides product evaluation support in hospitals and other medical facilities. " Delivers post-sales installation training and customer retention activities. " Responsible for maintaining disposables utilization and expanding clinical application within existing users " Responsible for disposable sales to existing system users. " Assists with product training for field Sales Representatives. " Support tradeshow and other marketing activities. " Complete required administrative activities. " Provides customer feedback to Marketing. Skill Requirements: " Ability to utilize/develop tools including database, spreadsheet(s), email or any other means available to effectively perform the required task(s). " Ability to calmly interact with angry customers. To understand, handle and escalate customer problems in a timely manner. " Excellent follow through skills, interpersonal skills, hard working, a self-starter and problem solver. Must have excellent attention to detail and accuracy. " Positive attitude, responsible, dependable, reliable and dedicated. " Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently. " Strong data entry, written and verbal skills. " Must be able to work independently and in a team environment. Education/Training/Experience Requirements: " Minimum 2 years related work experience. " Commercial applications experience a plus. " Must be willing and able to travel 80%. " Must have thorough knowledge and experience in using the Microsoft Office Suite of programs including Excel and Word. " Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. " Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. " Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. " Computer Skills: Basic computer skills are required. " Certificates and Licenses: No certifications needed " Supervisory Responsibilities: This job has no supervisory responsibilities. " Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to vibration. The noise level in the work environment is usually moderate. The duties may require working in a Controlled Environment Room (CER). " Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Be able to inspect parts/products under microscope on a continuous basis. Preferred Experience: " Experience in a Medical device environment preferred. |